HIM IT Analyst

A non-profit healthcare company has a great opportunity awaiting a new HIM IT Analyst.

About the Opportunity:

• Location: Must reside in CT, NY, or NJ
• Work Arrangement: Hybrid (onsite in Stamford, CT 1-4 times a month, as needed)

Responsibilities:

• Serve as a business liaison for assigned health system departments, proactively identifying and resolving issues before they become critical
• Represent Information Systems (IS) on interdisciplinary hospital committees, advocating for best practices in electronic solutions
• Identify and resolve workflow inefficiencies, proposing optimized workflows for electronic solutions
• Troubleshoot and resolve complex business issues independently, implementing system solutions that improve business operations
• Provide ongoing maintenance and advancement of HIS applications, databases, and interfaces to meet user and organizational needs
• Investigate, test, and resolve technical issues escalated via the Service Desk, ensuring timely resolutions and adherence to Service Level Agreements (SLAs)
• Plan, design, and implement new applications and workflow enhancements, including software evaluation, project management, process changes, training, application testing, integration testing, data conversion, and production support
• Oversee application-related projects, coordinating with IS and other departments to ensure proper communication, execution, and adherence to best practices in design, architecture, project planning, and vendor integration
• Actively participate in the Information Services PMO, ensuring adherence to IS methodologies and maintaining standard project procedures
• Provide after-hours support for critical system issues and collaborate with the outsourced Help Desk to identify and resolve service-related concerns
• Maintain compliance with departmental policies, external regulations, and industry best practices while demonstrating professionalism in alignment with organizational success factors

Qualifications:

• Minimum of 3 years of experience supporting clinical or financial HIS applications
• Proven experience implementing and supporting HIS applications within a hospital or healthcare system

Preferred Qualifications:

• Bachelor's Degree or equivalent technical training
• Epic application experience
• One or more of the following certifications: Epic Core HIM, HIM ROI, or Coding/CDI Certifications (must obtain software module certification within six months of employment if not already certified)