Job Summary
Job Description
JOB SUMMARY:
Subject to the standards of care adopted by Physician Association and the Chief Medical Officer of Concentra and in cooperation with other physicians assigned to a clinic or Center, Physician shall provide quality health care in an efficient, cost-effective and caring manner. Directly reports to Center Medical Director.
Ensures the delivery of exceptional customer service by putting all customers (internal and external) first and displaying:
- A healing focus
- A selfless heart
- A tireless resolve
MAJOR DUTIES AND RESPONSIBILITIES:
- Evaluates and treats patients in accordance with standards of care
- Establishes and monitors appropriate level of care for center patient
- Completes all medical record documentation appropriately after each patient encounter or prior to the end of the shift
- Works with Center Medical Director to ensure operations are consistent with medical and professional standards of care, Physician Association and Concentra.
- Recommends potential growth opportunities for new or existing services within the Center.
- Meets with Concentras Medical Director or designate to discuss quality of patient care, review policies, procedures, outcomes reports, and records.
- Assists in scheduling and medical coverage for company owned or Physician Association managed centers.
- Participates in quality management processes including encouragement of clinical support staff to assure proficiency in the delivery of clinical support activities.
- Assures personal compliance with licensing, certification and accrediting bodies.
o Participates in development and presentation of in-service and continuing education programs for physicians, medical support staff, and other personnel of Physician Association or Concentra
o In the absence of Center Medical Director, provides guidance to other medical personnel and center colleagues
- Calls patients to ensure their well-being as needed following center visits
- Participates in the local primary care on-call program of Concentra and Association
- Assists in the coordination of patient services, including but not limited to specialty referrals, durable medical equipment and home health care
WORKING CONDITIONS:
- Clinic environment
- Minimal travel
Concentra's Data Protection Commitment
* Concentra is committed to protect patient data and to ensure privacy of personal and medical information.
* Every Concentra colleague has the responsibility to adhere to data protection principles.
* If a colleague's role includes handling or processing sensitive data, role-specific policies and requirements apply to ensure the protection of patient information.
JOB-RELATED SKILLS/COMPETENCIES:
- Working knowledge of medical office administration and procedures.
- Basic computer skills and preferably experience with electronic health records.
- Excellent communication skills.
- Superior customer service and bed side manner skills.
- Critical thinking, deductive reasoning and decision making skills.
- Demonstrated ability to instruct and teach.
- Ability to work in a team environment that is dedicated to patient care.
- Knowledge of Medicare guidelines and coverage
- Knowledge of HEDIS quality indicators.
- Maintain licensure and skills.
- Attain and/or maintain board certification.