Job Summary
Job Description
We
are seeking an Area Manager in Manhattan, NY, to oversee the operations of our
clinics within a defined geographic area. Your leadership will be instrumental
in driving clinic growth, enhancing the patient experience, fostering people
development, and optimizing operational efficiency, all of which are critical
to our overall expansion.
This is a full time position with a hybrid structure, requiring you to work both from our main office and the clinics you oversee. You will be responsible for leading a team of Clinical Operations Managers across multiple locations, ensuring they uphold our high standards of clinical excellence and patient satisfaction.
Compensation & Benefits: $110,000 - $120,000 plus benefits
Requirements:
- 5+ years of management experience in a service/wellness/medical environment
- 3 years of multi-site management
- 3 years of high level people management (managing managers) with the ability to oversee up to 10 direct reports.
- Ability to manage across multiple priorities
- Experience getting into the weeds of different processes
- Experience in G-Suite for business, including google sheets, slides etc.
Details:
- Collaborate with the clinical team to meet labor targets, optimize schedules across all job roles according to demand, and enhance market-level economics to foster a robust partnership
- Create a strong talent pipeline by developing managers under your purview and supporting them in enhancing their teams.
- Ensure the delivery of outstanding patient experiences, as evidenced by high NPS scores.
- Cultivate a cohesive cross-functional community within clinics by partnering with the Director of Midwifery, Lead Midwives, and Associate Medical Directors.
- Supervise the development and implementation of schedules, service lines, and communication protocols between our clinics, patients, and partner hospitals at a regional level.
- Collaborate with leadership on improvement initiatives that will shape the company's future as it scales.