Social Worker - Scottsdale, AZ

Staffmed Health Partners, partnering with healthcare facilities across Arizona, is devoted to enhancing the quality of life for our patients. We consistently strive to create an environment where our team can excel and provide the highest level of care.

General Position Summary:

As a Social Worker, you will be instrumental in providing psychosocial and crisis intervention consultations to patients in various hospital departments. Your role includes conducting psychosocial assessments, tackling issues around abuse, neglect, chemical dependency, behavioral health, domestic violence, suicide attempts, traumatic events, dysfunctional relationships, and end of life matters. You will manage individual and at-risk patients to achieve optimal clinical, financial, operational, and satisfaction outcomes, identifying potential barriers to patient discharge and facilitating their resolution. As a patient and family advocate, you will guide them to actively participate in their care and navigate the healthcare system.

Essential Functions / Major Responsibilities:

1. Deliver psychosocial and crisis intervention consultations in various inpatient and outpatient departments.
2. Assess patients and families to identify psychosocial needs and discharge requirements.
3. Develop a comprehensive plan in collaboration with patients, families, the interdisciplinary team, and external agencies to meet these needs.
4. Implement a safe discharge plan utilizing appropriate and available resources.
5. Engage in community-based functions and provide assistance to community members with social service needs.
6. Participate in daily Interdisciplinary Team meetings to develop and manage the care transition patient discharge plan effectively and communicate the plan across the continuum of care.
7. Coordinate healthcare services and identify issues that may delay patient discharge, facilitating their resolution.
8. Advocate for patients and their families, engaging them as active participants in their care and assisting them in navigating the healthcare system.
9. Assess, plan, implement, coordinate, monitor, and evaluate appropriate patient disposition in collaboration with the healthcare team to formulate and achieve a cohesive, comprehensive discharge plan.
10. Facilitate and participate in process improvement activities for patient populations to achieve optimal outcomes.
11. Establish and promote collaborative relationships with physicians, payers, and other members of the healthcare team.
12. Provide education, information, direction, and support to patients, families, caregivers, and multidisciplinary healthcare team members.
13. Stay updated with all regulatory guidelines, social work, and case management standards. Participate in internal/external continuing education and quality improvement activities.
14. Display proper etiquette and mannerisms that reflect the Shine Behavior Standards.
15. Uphold the Patient Safety Standards as a core value of the organization.

Secondary Functions:

1. Participate in departmental and association-wide meetings, forums, and seminars.
2. Review department and association-wide policies and procedures annually.
3. Perform other duties as assigned.

Job Scope:

This role involves frequent new and varied work situations, a high degree of complexity, typical operation from established procedures, and may contribute to the development of new services, programs, or processes. The performance is under minimal to moderate supervision.

Interpersonal Contacts:

You will interact with others both inside and outside the association, across departments and locations, including staff, patients, and physicians. The role often involves confidential/sensitive information necessitating discretion at all times. Contacts are made via telephone, e-mail, and face-to-face interaction.

Specific Job Skills & Mental Activities:

This position requires a deep understanding of crisis intervention, mediation, counseling, behavioral health legalities, and psychopharmacology. Operational knowledge of department equipment and common computer programs is required. The employee must be service-oriented, have excellent customer service skills, organizational skills, multitasking skills, professional interpersonal skills, time management skills, public speaking skills, critical thinking skills, and telephone etiquette. Proficiency in English reading, writing, speaking, and understanding is necessary.

Education and/or Experience:

1. Master’s Degree in social work from an accredited school (preferred).
2. Basic computer skills (required).
3. BLS/CPR certification (preferred upon hire; required within 30 days of hire and must be maintained throughout employment).
4. AZ finger print clearance card (Application to be completed within 14 days of hire date; required).
5. One year of related experience in crisis intervention and/or hospital social work (preferred).
6. Licensure (LMSW) in Social Work within 1 year of hire (required).

Physical Demands & Job Conditions:

This job requires light physical activity, including exerting up to 20 lbs. of force occasionally, and/or up to 10 lbs. of force frequently. The position involves extensive close work, computer work, and interaction with upset individuals. Activities include finger dexterity, standing, walking, stooping, talking, reaching, feeling, sitting, bending, kneeling, grasping, listening/hearing, handling, lifting up to 10 pounds, and repetitive motions of the hands, wrists, and feet.

OSHA Exposure Category:

The role is classified under OSHA Exposure Category 3, which involves no regular exposure to blood, body fluids, or tissues.

Please note that this is a safety-sensitive position, and requires adherence to our organization's Patient Safety Standards and Shine Behavior Standards.

Qualifications: Required Education:

• Masters or better in Social Work.

Required Licenses & Certifications:

• BLS CPR AED
• Finger Print Card AZ
• Lic Master Social Worker