Position Summary

The Medical Director is responsible for the coordination and oversight of all medical care and quality of services provided at the center level. Ensures proper functioning of day–to-day operations of the facility, in coordination with clinic staff, to provide consistent quality of care to patients. This role also provides delivery of medical services to patients of the center. The medical director oversees the activities of group providers, analyzes results and provides feedback.

Essential Job Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• 50% Administrative and 50 % Clinical
• Provides leadership for a number of activities related to the delivery of medical care and clinical services such as cost management, utilization review and quality assurance.
• Collaborates in the development and periodic review of written clinical policies, guidelines and protocols for the functioning of the clinic and responsibilities of the clinicians.
• Supervises risk coding, HEDIS quality metric completion by group providers and provides feedback.
• Participates in the recruitment and selection process for medical providers and other clinic staff.
• Plans, assigns, and directs work; assesses and appraises providers performance.
• Assumes responsibility for quality of medical services rendered to patients by monitoring quality and appropriateness of care.
• Provides guidance and leadership for performance guidelines.
• Oversee clinical peer review.
• Provides supervision of continuing professional education, in-service training and orientation of new medical staff.
• Provides key input to the development of care delivery policies and procedures.
• Oversees documentation and care planning.
• Performs periodic review of practice management functions.
• Address emergency issues.
• Assures a high standard of medical care by reviewing results of patient satisfaction surveys; reviews and handles clinical patient complaints.
• Maintains OSHA, ACHA, emergency preparedness, infection control and regulatory compliance for the clinic.
• Supports provider education, in-service training and orientation of new medical staff.
• Provides professional oversight for advanced practice nurses (ARNP) and/or physician assistants (PAs) with collaboration agreements.
• Handles provider behavior and impairment issues.
• Analyzes, manages and develops improvement plans for adverse events as well as patient complaints/issues that arise from medical care.
• Leads physician governance committees to include Medical Records Quality Committee, Infection Diseases Committee, and Adverse Events Committee.
• Participate and lead in future development projects for the organization.
• Deliver direct patient care within the clinic scope of practice.
• Perform other duties as assigned by executive team.

Supervisory Responsibilities

This position manages all employees of the department and is responsible for the performance management and hiring of the employees within that department.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job the employee is regularly required to work standing up, walk, use hands to operate tools and equipment and must be able to exert regularly up to 10 pounds of force, frequently exert 30 pounds of force and occasionally exert 50 pounds of force to constantly perform the essential job functions. The employee will be frequently required to reach with hands and arms, bend, balance, kneel, crouch, crawl, push, and pull. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus. The employee is subject to environmental conditions; protection from weather conditions but not necessarily from temperature changes. The worker is subject to noise; there may be sufficient noise to cause the worker to shout in order to be heard above ambient noise level.

Required Education and Experience

• MD or DO from an accredited school of medicine.
• Unrestricted license to practice medicine in the selected state.
• Any combination of education, training, and experience which demonstrates the ability to perform the duties and responsibilities as described including related work experience.

Preferred Education and Experience

• Bilingual fluency in English and Spanish.
• Board certified in one of the primary care specialties.
• At least two years of experience as a primary care physician and one year as a Medical Director.
• At least two years of experience working with multi-cultural patient population delivering patient-centric programs that are high quality and cost effective.