PRIMARY RESPONSIBILITIES

• Serves as a member of the leadership team providing strategic direction on delivery of medical services. Works effectively as a team member in a dynamic executive environment in a matrix organization, and promotes teamwork within and across the organization by maintaining positive relationships and utilizing effective problem solving skills.
• Establishes and implements key quality metrics to evaluate the quality of patient care. Participates in ongoing continuous quality improvement education and training. Identifies opportunities for improvement and oversees the implementation of process improvements.
• Oversees human resource management for the assigned area creating a culture of employee engagement. Ensures HR policies are administered consistently across function. Organizes patient care through appropriate structure and delegation of functions to achieve productivity and optimize the delivery of patient care. Identifies succession planning needs. Leads the design of processes for recruitment and retention of high quality physicians and providers.
• Promotes team building and collaboration. Motivates, encourages and empowers staff to achieve personal, organizational and team goals. Recognizes accomplishment. Encourages and provides opportunity for staff input and feedback regarding improvement opportunities. Mentors and coaches the medical leadership team. Oversees credentialing and privileging criteria for physicians and advanced practitioners.
• Identifies common opportunities for standardizing processes to achieve a consistent experience for all served. Develops strategies to ensure premier patient satisfaction. Investigates and responds to complaints regarding clinical care and ensures that the issues are resolved appropriately.
• Identifies new clinical programs and services and implements national industry best practices in policies, procedures and processes. Develops and implements guidelines and protocols for medical quality standards and care pathways.
• Assumes fiscal responsibility through budgetary planning and implementation. Establishes and monitors process improvement initiatives to achieve value based outcome metrics. Participates in major contract negotiations with payers, health systems, vendors and other parties. Serves as physician reviewer for acquisition projects.
• Coordinates and manages the patient safety quality system to align initiatives across the organization. Leads regular hospital quality site visits across the organization.
• Ensures integration of patient safety and clinical quality process improvement work with clinical informatics.
• Performs other duties as assigned.

EDUCATION

• Doctorate from an accredited school of medicine

EXPERIENCE

• Ten years' experience, with five years' in leadership

SSM Health is a nationally recognized Catholic, not-for-profit, integrated delivery system serving the comprehensive health needs of communities in Illinois, Missouri, Oklahoma, and Wisconsin.

To request additional information, confidentially submit your interest, or nominate a fellow colleague, please contact:

Angela Jones
Executive Talent Acquisition
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SSM Health is committed to equal employment opportunity based on race, color, religion, national origin, gender, sexual orientation, gender identity, pregnancy, age, physical or mental disability, veteran status, and all other statuses protected by law.