• Following up on payment with insurance payors and patients on outstanding accounts, expediting prioritized accounts to ensure prompt payment and minimal write-offs.
• Monitoring to ensure all insurance are billed in a timely manner, identifying, posting and/or auditing payments to ensure EPM has received correct/expected payment from payers in accordance with contract terms, processesing correspondence received from payers and patients and responding to patient and insurance inquiries promptly and courteously.
• Working closely with the Practice staff to collect accurate billing information and updates the computerized billing system.

• High school diploma or GED required.
• Minimum of 3 years hospital or physician billing experience required.
• Minimum of 3 years in customer service required.
• Familiar with Medicare and Medicaid billing regulations required.
• Good Standing with the Centers for Medicare and Medicaid Services (CMS); must not have been excluded from participation in the Medicare or Medicaid program. Proficiency with Microsoft Excel, Access, Word and other common computer applications.
• Ability to type at least 65 words per minute.
• Ability to communicate effectively (both oral and written) with co-workers, customers, case managers, third party payors, physician, nurses and other personnel.

Covid Vaccination is a requirement for employment at Jefferson for employees working at Jefferson’s clinical entities or at the University. If you are not currently vaccinated you will be required to receive the vaccination prior to hire date if you are offered employment, unless you request and receive an approved medical or religious exemption from Jefferson.

Jefferson includes Thomas Jefferson University and Jefferson Health, a dynamic university and health system with broad reach across the Delaware Valley. Jefferson is the second largest employer in Philadelphia and the largest health system in Philadelphia based on total licensed beds.

Through the merger of Thomas Jefferson University and Philadelphia University in 2017, our University includes ten colleges and four schools. We are an NCAA Division II university and an R2 national doctoral university offering undergraduate and graduate-level programs that provide students with a forward-thinking education in architecture, business, design, engineering, fashion and textiles, health, medicine and social science.

Jefferson Health, the clinical arm of Thomas Jefferson University, has grown from a three-hospital academic health center in 2015, to an 18-hospital health system through mergers and combinations that include hospitals at Abington Health, Aria Health, Kennedy Health, Magee Rehabilitation and Einstein Healthcare Network. We have over 50 outpatient and urgent care centers; ten Magnet®-designated hospitals (recognized by the ANCC for nursing excellence); the NCI-designated Sidney Kimmel Cancer Center (one of only 70 in the country and one of only two in the region); and one of the largest faculty-based telehealth networks in the country. In 2021, Jefferson Health became the sole owner of HealthPartners Plan, a not-for-profit health maintenance organization in Southeastern Pennsylvania. We are the first health system regionally to create an aligned payer-provider partnership.

Jefferson’s mission, vision and values create an organization that attracts the best and the brightest students, faculty, staff, and healthcare professionals, as well as the most visionary leaders to drive exceptional results.

• OUR MISSION: We improve lives.
• OUR VISION: Reimagining health, education and discovery to create unparalleled value
• OUR VALUES: Put People First, Be Bold & Think Differently and Do the Right Thing

As an employer, Jefferson maintains a commitment to provide equal access to employment. Jefferson values diversity and encourages applications from women, members of minority groups, LGBTQ individuals, disabled individuals, and veterans.