Office Assistant
Job at a glance
Job description
Job Description:
As the office assistant for Meals on Wheels Mesa County, no two days will be the same! Supporting both our Home Delivered Meals and our Dining Site programs, you'll be answering telephone calls, greeting clients, supporting and engaging with volunteers, and filling in on routes and at sites utilizing a company vehicle when necessary, which can sometimes be multiple times in one week. The other main duties involve data entry into spreadsheets, CRM's, and a state data base.- Greets volunteers, answers telephone calls, takes messages, and forwards calls in a courteous and efficient manner. Ensures customers requests are triaged and handled appropriately and timely.
- Checks phone and e-mail messages and communicates accurate messages in a timely manner.
- In some situations, you are required to enter patient’s homes to deliver food.
- Responds to requests for information and appropriately releases information based on policy.
- Has access to confidential information regarding our customers.
- Creates and maintains daily schedules and routes.
- Tactfully handles difficult situations with customers while remaining positive and professional.
- When needed, escalates issues to the appropriate staff member.
- Provides clerical support. May assist with any of the following assignments: sorting and distributing mail; typing; data entry; assembling files or packets; scanning documents; processing forms or paperwork; or other clerical duties.
- Responds to requests for information and appropriately releases information based on policy.
- Has access to confidential information regarding our customers.
- Creates and maintains daily schedules and routes.
- Typing
- Computer literacy
- Directory navigation
- Phone calls
- Six months experience as a receptionist or working in a clerical position with customer service
- Experience using a computer including e-mail and internet
- Demonstrated effective interpersonal verbal and written communication skills
- Demonstrated ability to perform multiple tasks with accuracy and in a timely manner
- Demonstrated focus on positive customer service
- Experience typing or performing data entry
- Experience using call routing systems
- Experience with word processing, spreadsheets, and scheduling programs
Location:
St. Marys Regional HospitalWork City:
Grand JunctionWork State:
ColoradoScheduled Weekly Hours:
40The hourly range for this position is listed below. Actual hourly rate dependent upon experience.
$17.33 - $22.54We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.
Learn more about our comprehensive benefits package here.
Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process.
All positions subject to close without notice.