Catering Assistant
Updated 12/19/25
Chambersburg, Pennsylvania, United States
Physician Assistant
Family Practice/Primary Care
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Job at a glance
Degree Required
MPAS/MHS/MMSc/MPH
Position Type
Full-Time
Work Environment
Hospital
Clinic/Private Practice
Visa Sponsorship
No
Job description
Job description
Under the direction of management, performs a variety of duties, as assigned, to provide prompt, accurate, and attractive food service to patients and customers in a safe and sanitary manner; also performs appropriate cleaning/sanitation activities.Essential Functions and ResponsibilitiesUnit Based Essential Functions and ResponsibilitiesCore Values: Service, Integrity, Compassion1.Demonstrates service excellence and patient and family centered care by showing respect, honesty, fairness and a positive attitude toward all customers.2.Maintains confidentiality.3.Demonstrates dependability, to include attendance and [Register to View]
accountable - takes initiative and ownership of issues.5.Displays a professional demeanor. Represents hospital in a positive way. Has a compassionate working relationship with patients and families.6.Assumes personal responsibility for 2-way communication. Communicates and listens effectively with patients, families, coworkers, other departments, physicians/providers and community.7.Supports coworkers, initiatives and a patient and family centered philosophy; pitches in; does own part and helps others.8.Works to continuously improve work environment/processes (Performance Improvement). Demonstrates a patient and family centered focus when considering/developing improvement solutions.9.Represents willingness/enthusiasm to create, embrace and facilitate change.10.Develops self and others; supports a learning environment; leads by example. Encourages patients and families to give feedback and suggestions for improvement.11.Develops working relationships critical to the organization including patients, families, coworkers, other departments, physicians/providers and community.12.Encourages others by providing recognition and support. Technical Excellence1.Thinks critically; utilizes sound judgment; promptly reports potential risks.2.Maintains state of art knowledge of area of specialty, healthcare trends and practice, and populations served.3.Maintains a level of computer literacy appropriate to their role.4.Meets and maintains current all unit specific and organizational skills/competencies, certifications/licensures, as required.5.Completes hospital-required reviews, e.g. HIPAA, safety, health screening,care concerns, and others as assigned.6.Adheres to National Patient Safety Goals.Job Class Specifics1.Demonstrates commitment to the values of the department to ensure the quality of service provided.2.Demonstrates knowledge of own role in the event of a fire.3.Demonstrates high standards of personal hygiene; washes hands using proper technique.4.Wears approved hair restraints in food preparation areas.5.Demonstrates proper glove usage.6.Handles dishes properly, being careful not to contaminate serving surfaces.7.Demonstrates proper portion control when portioning foods.8.Demonstrates cost effectiveness as evidenced through efficient use of materials.9.Demonstrates proper food handling techniques; follows HACCP guidelines.10.Labels/ dates food products correctly.11.Attends scheduled in-service programs.12.Has sufficient knowledge of modified diets and places proper foods and condiments on trays; has correct placement of items on tray.13.Exhibits proper use of equipment; reports defective equipment or unsafe conditions immediately.14.Consistently documents correct dish machine temperatures and reports sub-standards immediately.15.Keeps area and equipment clean and sanitized according to established departmental standards as observed by QA activities.16.Takes direction well from management and puts instruction into effect.17.Communicates well with others as evidenced by proper and timely job completion.18.Supports coworkers as directed in all aspects of department operations.19.Participates in cross-training for Catering Associate job functions under guidance of management, and fulfills obligations of the position as assigned.General RequirementsThe following requirements are expected of all employees:Core Values: Integrity, Compassion, Excellence, ServiceAnnual Health Screening with Infection Control and Blood Borne Pathogens EducationSafety Awareness: Hospital Fire, Safety, and Disaster proceduresConfidentiality: Maintains employee and patient coQualifications and StandardsEducation: High school graduate or the equivalent preferred. Experience: Experience applying customer service behaviors and communication skills required. Previous experience in a health care food service or restaurant setting preferred.Certifications/Licensure: None required.
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