Job Summary

The Assistant Director for Community Service is a key member in the Division of Student Life and Office of Student Engagement. This position will report directly to the Director of Student Engagement. The position is responsible for maintaining ongoing relationships with our Community Service Partners. This includes identification of new partners, cultivation of relationships and maintenance of existing relationships. In addition, the Assistant Director will utilize our community partners to connect Jefferson students for employment opportunities and service project sites. This includes supervision of approximately 35 community service work study students. The Assistant Director will also be responsible for all community service programming on behalf of the Office of Student Engagement, SERV 101 (service learning class), and the supervision of any alternative spring break trips. During the summer, the Assistant Director will assist the Director with the management of the New Student Orientation program.

Essential Functions

• Interacts with co-workers, visitors, and other staff consistent with the values of Jefferson.
• Manage all aspects of the University’s Community Partner relationships;
• Manage the University’s community service work study budget obligations including supervision of community service work study students.
• Act as a bridge to connect Jefferson students and University services efforts to community partners.
• Serve as the Program Director and Instructor for SERV 101, service learning course.
• Provide service learning support to faculty/programs/colleges.
• Supervise and staff any alternative spring break or extended service trips sponsored by the Office of Student Engagement.
• Coordinate community service programming and campus traditions including Ramily Days of Service, MLK Day of Service, Hunger and Homelessness Awareness Week, and the End of Semester Move Out Donation Drives.
• Assist the Director of Student Engagement with the management of New Student Orientation during the summer.
• Support department initiatives such as Welcome Week, Family Day, Emerging Leaders Program, and the LEAD Retreat.

Minimum Education and Experience Requirements:

Education:

• Bachelor’s Degree required, Master’s Degree preferred.

AND

Experience:

• 1-3 years experience in higher education or non-profits related to community service/service learning.

Competencies (Knowledge, Skills, and Abilities Required):

• Ability to maintain effective and collaborative working relationships with university staff, faculty, and students;
• Dependability, punctuality, honesty, and integrity;
• Ability to work with diverse student constituencies;
• Strong background in Community Service and/or Service Learning;
• Strong interpersonal and customer service experience;
• Strong programming/event management skills.

Jefferson includes Thomas Jefferson University and Jefferson Health, a dynamic university and health system with broad reach across the Delaware Valley. Jefferson is the second largest employer in Philadelphia and the largest health system in Philadelphia based on total licensed beds.

Through the merger of Thomas Jefferson University and Philadelphia University in 2017, our University includes ten colleges and four schools. We are an NCAA Division II university and an R2 national doctoral university offering undergraduate and graduate-level programs that provide students with a forward-thinking education in architecture, business, design, engineering, fashion and textiles, health, medicine and social science.

Jefferson Health, the clinical arm of Thomas Jefferson University, has grown from a three-hospital academic health center in 2015, to an 18-hospital health system through mergers and combinations that include hospitals at Abington Health, Aria Health, Kennedy Health, Magee Rehabilitation and Einstein Healthcare Network. We have over 50 outpatient and urgent care centers; ten Magnet®-designated hospitals (recognized by the ANCC for nursing excellence); the NCI-designated Sidney Kimmel Cancer Center (one of only 70 in the country and one of only two in the region); and one of the largest faculty-based telehealth networks in the country. In 2021, Jefferson Health became the sole owner of HealthPartners Plan, a not-for-profit health maintenance organization in Southeastern Pennsylvania. We are the first health system regionally to create an aligned payer-provider partnership.

Jefferson’s mission, vision and values create an organization that attracts the best and the brightest students, faculty, staff, and healthcare professionals, as well as the most visionary leaders to drive exceptional results.

• OUR MISSION: We improve lives.
• OUR VISION: Reimagining health, education and discovery to create unparalleled value
• OUR VALUES: Put People First, Be Bold & Think Differently and Do the Right Thing

As an employer, Jefferson maintains a commitment to provide equal access to employment. Jefferson values diversity and encourages applications from women, members of minority groups, LGBTQ individuals, disabled individuals, and veterans.