Valor Healthcare

Our mission is simple: to provide quality healthcare to America's veterans through our healing focus, indebted hearts, and tireless resolve. Valor Healthcare operates more than 50 VA Community Based Outpatient Clinics (CBOCs) in the United States as a contractor for the U.S. Department of Veterans Affairs. Valor provides a full range of medical services to veterans through the operations of CBOCs, tailored to meet the specific needs of local VA medical centers. Our comprehensive set of services includes primary care, diagnostics, laboratory, telehealth, behavioral health, and more.

Position Summary

Diagnoses and treats mental and behavioral health conditions. Provides supervision as needed to Mental Health Nurse Practitioners, Psychologists and social workers including psychosocial assessments, treatment planning, short-term, solution focused counseling, education and referral for resources and benefits, and case management. Develops program content and organizes & leads activities planned to enhance social development of individual members and accomplishment of group goals. Collaborates with the core PACT Team (Primary Care Provider, RN and Medical Assistant) and expanded PACT Team including family/caregiver, VA, and community based services involved in developing the patient care plan.

This position can be in person/hybrid at any of our Florida Veteran clinics or fully remote from candidate's home. Please note, the provider may have to travel to clinic to see schedule 2/narcotics prescribed patients to be compliant with state/federal laws.

Benefits

• $30,000 sign on bonus! Tied to a 2 year commitment.
• Great work lifestyle balance! No on call, weekends off, 11 federal holidays, and increasing PTO the longer you stay with Valor.
• Only 8-10 patients a day with support of administrative staff, Mental Health RNs, and social workers
• Competitive pay! We offer based on experience and monitor market trends to ensure we are providing a great rate for our employees.
• Access to Medical, Dental, Vision, and more through Blue Cross Blue Shield.
• Malpractice coverage.
• Annual performance reviews to discuss goals, raises, concerns, etc.
• Half a day for dedicated admin time a week.
• 10 extra personal days for anything you want a year!
• Great support system through clinic management peers, HR, Recruiting department, all the way up to the executive level.

Core Responsibilities

• Interviews individual members to assess social and emotional capabilities by examining patient for symptoms of organic, congenital, or acquired disorders and determines nature and extent.
• Orders and performs diagnostic tests and therapeutic procedures and interprets test results for deviations from normal and provides follow up care.
• Counsel patients on the use of prescription medications and educates patients in relation to treatment plan.
• Develops and implements patient management plans and assists in provision of continuity of care through the PCMM (Primary Care Management Module).
• Evaluates patients records from medical providers outside the VA and works with these patients utilizing rules set forth by the VA for co-managed care.
• Conducts individual, group, and family and marriage counseling and/or therapy.
• Helps members through group experience to develop attitudes and social skills for improved family relations and community responsibility.
• Addresses issues such as advance directives and organ donation in accordance with acceptable standards.
• Inputs all patients’ information into VISTA/CPRS.
• Completes any and all clinical reminders “due” at the time of each patient visit.
• Assists in co-managed care collaboration with non-VA providers, and facilities.
• Functions as case manager as needed.
• Provides patient and family health education with a focus on self-management, prevention, wellness, related health issues and healthy lifestyle choices.
• Maintains confidentiality of veterans’ data and information.
• Complies with all VA and company training requirements.
• Fulfill compliance requirements of the Office of Inspector General (OIG), Joint Commission (JC), Environment of Care (EOC) oversight, lab compliance and other related items.
• Remain focused on achieving excellent clinical outcomes through the specified VA guidelines.
• Must provide excellent customer service to each veteran and his/her family, both in person and over the phone, as well as to fellow colleagues and clinic visitors.
• Participate in the clinic’s outreach events to help support the clinic’s enrollment initiatives.
• Support patient enrollment and retention in appointments, follow-up visits or nurse visits.
• Embrace and support new initiatives, whether clinical or operational.