Job Summary
Job Description
Under direction, the screener will greet visitors and patients, take temperatures, ask the screening questions, and as appropriate direct or escort patient to destinations within the hospital. The screen will also follow well defined rules and guidelines with respect to disclosure of confidential information. Required Skills • Customer service/receptionist experience helpful • Ability to work effectively with the internal and external customers while maintaining a composed, professional demeanor as the hospital/department’s initial representative • Positive interpersonal communication dynamic with strong organizational skills • Adheres to and respects confidentiality of all protected patient and employee information. Adheres to all policies related to confidentiality of protected information commensurate with HIPAA regulations • Ability to problem-solve using creative and critical thinking skills • Detail oriented with the ability to prioritize based on shifting demands • Self-starter with a strong sense of ownership and the ability to work independently on assigned tasks as warranted and appropriate • Ability to multi-task, handle interruptions and work effectively in a fast-paced, professional environment Preferred Skills/Qualifications/Training/Experience • N/A Educational Requirements • High school diploma or equivalent