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Practice Manager - ProHealth Physicians - Vernon, CT


Last Updated: 6/12/21

Job Description

Do you have compassion and a passion to help others? Transforming healthcare and millions of lives as a result starts with the values you embrace and the passion you bring to achieve your life’s best work.(sm)

ProHealth Physicians has an immediate opening for a Practice Manager reporting to the Senior Practice Manager. The Practice Manager is responsible for directing, supervising and coordinating the overall operations of the medical practice. Partners with the Senior Practice Manager and physician(s) to establish practice goals: financial, quality and patient satisfaction. Monitors goals regularly to ensure practice is profitable, efficient and providing quality care. Accountable for goals and objectives related to population health management. Works collaboratively with other Practice Managers in assigned area to function as one group practice. Manage process improvement initiatives. This is a fast paced environment.

Primary Responsibilities:
  • Establishe work procedures and standards to improve efficiency and effectiveness in the office
  • Assist Senior Practice Manager and physician(s) to develop and implement long range plans
  • Manage office operations to maximize patient access, patient satisfaction, and collection of payments
  • Coordinatesstaff and provider schedules to ensure proper coverage for quality patient care
  • Manage human resources – hiring, on-boarding, coaching and evaluating. Seeks to create a team environment
  • Reconcile and investigate patient complaints
  • Manage, lead, and participate in process improvement initiatives
  • Ensure practice compliance with ProHealth policies, procedures and programs
  • Actively participate in practice, regional and organizational meetings

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:
  • BA/BS degree in health care administration, business or related field or commensurate experience
  • Practice/Medical Office Management experience having managed several direct reports in clinical and non-clinical roles
  • Proficient with reporting and data analytics
  • You will be provisioned with appropriate Personal Protective Equipment (PPE) and are required to perform this role with patients and members on site, as this is an essential function of this role
  • Employees are required to screen for symptoms using the ProtectWell mobile app, Interactive Voice Response (i.e., entering your symptoms via phone system) or a similar UnitedHealth Group-approved symptom screener prior to entering the work site each day, in order to keep our work sites safe. Employees must comply with any state and local masking orders. In addition, when in a UnitedHealth Group building, employees are expected to wear a mask in areas where physical distancing cannot be attained
Preferred Qualifications:
  • Knowledge of population health management
  • Demonstrated business and financial skills
  • Knowledge of Lean/Six Sigma process improvement tools and techniques
  • Experience with electronic health record, medical terminology, coding and billing
  • Experience with Microsoft Suite

Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make the health system work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.(sm)

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

Job Keywords: Practice Manager, Office Manager, Primary Care, Vernon, CT, Connecticut

Company Details

Eden Prairie, Minnesota, United States
Mission We are committed to introducing innovative approaches, products and services that can improve personal health and promote healthier populations in local communities.  Business model From its flexible delivery models to multi-payer strategy, OptumCare® is approaching care in a unique way — unlike anyone else in the marketplace...