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RN Clinical Lead - ProHealth Physicians - Higganum, CT

Optum

Last Updated: 6/12/21

Job Description

Combine two of the fastest-growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get. Leading edge technology in an industry that's improving the lives of millions. Here, innovation isn't about another gadget, it's about making health care data available wherever and whenever people need it, safely and reliably. There's no room for error. Join us and start doing your life's best work.(sm)

ProHealth Physicians, Higganum Family Practice located 7 minutes from Middletown, CT has an immediate full-time opening for a friendly, patient focused and detailed oriented RN Clinical Lead to join our team. The schedule is Monday and Wednesday 8:15 am - 5 pm, Thursday and Friday 7:30 am - 5 pm, Tuesday 12 pm - 8 pm and rotating Saturdays 9 am -12 pm. May be asked to float to other locations for coverage.

Primary Responsibilities:

  • Oversight of the medical teams CLIA competences
  • Provide performance oversight of the medical team
  • Participate in monthly team meetings to provide clinical operations oversight
  • Coordinates all clinical staffing on a monthly/yearly basis
  • Order supplies and vaccines and maintain appropriate records. Prepare and maintain equipment including sterilization.
  • Serve as liaison between patients, staff and providers
  • Support the care team and its patients by providing and documenting nursing care following established standards and practices
  • Provide patient care and education and assist in locating and coordinating services from other providers and resources
  • Serve as liaison between patients, staff and providers
  • Document all patient interactions and other clinical activities accurately and in a timely manner in the electronic health record (EHR).
  • Demonstrate respect for patients and ProHealth staff by presenting a friendly, courteous manner at all times and maintaining patient confidentiality
  • Provide attention to patients in a manner that builds confidence, trust and loyalty
  • Act as a member of the care team, including preparing patients to be seen by collecting and recording(as applicable): Height and weight, Temperature, Blood pressure, Head circumference, Current medications and Chief complaint and history
  • Triage patients according to approved protocols and consistent with ProHealth’s Appointment and Scheduling Guidelines. Answer and document patient phone calls; take complete messages and route to providers as needed using the EHR
  • Provide and document patient care such as giving injections and performing preventive screenings
  • Educate patients regarding their illness or injury and provide instruction regarding self-management of their condition
  • Carry out standing orders (i.e., authorizing prescription refills and ordering tests) consistent with ProHealth’s policies and procedures
  • Schedule tests, treatments and follow up visits on behalf of patients. Assist patients with identifying suitable outside resources for disease management and other services; refer patients when appropriate
  • Monitor task list in order to respond to tasks in a timely manner, follow up on overdue orders and monitor status of critical referrals
  • Maintain knowledge of current coding, OSHA and CLIA regulations and ProHealth policies
  • Assist care team to assure smooth office operation and delivery of excellent service through teamwork
  • As appropriate, conduct outreach to patients in need of appointments or other services, to communicate test results and other information, and to follow up after appointments to be sure patients are following their plan of care
  • Perform other duties as assigned

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

  • Professional education for nursing and Connecticut RN licensure
  • Basic computer knowledge and aptitude
  • 2+ years experience in Acute or Primary care setting
  • You will be provisioned with appropriate Personal Protective Equipment (PPE) and are required to perform this role with patients and members on site, as this is an essential function of this role
  • Employees are required to screen for symptoms using the ProtectWell mobile app, Interactive Voice Response (i.e., entering your symptoms via phone system) or a similar UnitedHealth Group-approved symptom screener prior to entering the work site each day, in order to keep our work sites safe. Employees must comply with any state and local masking orders. In addition, when in a UnitedHealth Group building, employees are expected to wear a mask in areas where physical distancing cannot be attained

Preferred Qualification:

  • BSN
  • Experience working in a pediatric setting
  • Electronic health record - AllScript

Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make health care work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.(sm)

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Job Keywords: RN, Registered Nurse, Lead, Clinical, Higganum, CT, Connecticut



Company Details

Eden Prairie, Minnesota, United States
Mission We are committed to introducing innovative approaches, products and services that can improve personal health and promote healthier populations in local communities.  Business model From its flexible delivery models to multi-payer strategy, OptumCare® is approaching care in a unique way — unlike anyone else in the marketplace...