Job Summary
Job Description
Position Summary: Works within the scope of the medical protocols established by MedPost and within the scope of their state’s license, to provide prompt, comprehensive and competent medical care. Works collaboratively with a healthcare team to provide acute health care to patients |
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Essential Responsibilities |
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1. |
Provides exemplary customer service to patients, visitors and coworkers; Maintains customer loyalty score at or above company benchmark |
2. |
Provides leadership, direction, and assistance during emergencies while maintaining a comforting and reassuring environment for patients |
3. |
Complies with necessary regulatory standards and licensure requirements mandated by Federal and State Agencies (i.e. HIPAA, OSHA, and CPR certification) |
4. |
Performs medical assessment of Center patients and appropriately documents all relevant information on designated MedPost form and/or Electronic Health Records |
5. |
Establishes and monitors a medically appropriate level of care for center patients |
6. |
Oversees, directs and supports on site laboratory, dispensing of on-site where applicable, Rx, x-rays, injections, and collections for direct access services |
7. |
Performs daily Urgent Care Patient follow-up callbacks to review treatment and check on progress |
8. |
Works with Center Manager and other staff to ensure operations are consistent with medical policy and professional standards |
9. |
Participates in and assists with in-service and continuing education programs for physicians, nurses and other personnel employed by or associated with MedPost |
10. |
Assists in scheduling and providing medical coverage for assigned Center and other Centers, if needed |
11. |
Promotes, supports, and engages in projects and activities which will develop or improve services delivered at the Center |
12. |
Assures compliance with licensing, certification and accrediting bodies |
13. |
Place IV and initiate intravenous therapy when appropriate |
14. |
Performs medical assessment, procedures, and determines treatment recommendations of center patients ages 6 months and older |
15. |
Ability to utilize 3-4 exam rooms when working in a single-provider center |
16. |
Directs and reviews all laboratory and radiology results and develops appropriate treatment plan |
17. |
Performs other duties as assigned |
18. |
Acts with honesty and integrity in all business transactions, including, but not limited to, employment applications/resumes, patient records, time records, and financial transactions |
Minimum Qualifications: Education:
Experience:
Additional Knowledge, Skills and Abilities:
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