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21. The Role of the Medical Office Manager




Interview with Richard Blanchette, Executive Director, PAHCOM (Professional Association for Health Care Office Management). Mr. Blanchette describes the day-to-day responsibilities of the office manager, the mission of PAHCOM in its support of physicians and medical practices, guidelines for physicians on hiring a qualified office manager, physician "partnering" with the office manager and the future of the profession of medical office management. More info can be found at www.pahcom.com.
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Date Added: Nov 6, 2007 Hits: 0 Rating: 0.00 Votes: 0
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22. Mystery Shoppers for the Medical Practice




Jodi Manfredi, Founder and President of Examine Your Practice, a company dedicated to the process of using "mystery shoppers" for the medical practice. In this podcast interview, Ms. Manfredi, who has had more than 20 years in the healthcare industry, talks about the type of practices that can benefit from the process of using a mystery shopper, the benefits of using a company to discover the positives and negatives in a practice, and how the healthcare industry is changing as a result of this type of service. Her site is www.examineyourpractice.com.
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Date Added: Nov 6, 2007 Hits: 0 Rating: 0.00 Votes: 0
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23. Use of Business Intelligence in the Medical Practice




Tim Coan, CEO of ALN Medical Management, presents compelling reasons behind collecting and analyzing business intelligence in the medical practice. He reviews "Insight" and the results that these insights produce. He further discusses the technology, data collection processes and reporting needed in the practice to drive collection of business intelligence. Lastly, he provides strategies on how physicians or business administrators can use business intelligence to drive changes in the medical practice.
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Date Added: Nov 6, 2007 Hits: 0 Rating: 0.00 Votes: 0
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24. Health Literacy in the Medical Practice




Interview with Gloria Mayer, RN, Ed.D., President & CEO, Institute for Healthcare Advancement. In this timely podcast Dr. Mayer discusses the focus on health literacy and the surrounding problems of patient compliance with regimens, patient understanding of medical problems and the tricky aspects of identifying patients who have difficulty reading. Gloria Mayer reviews the "Ask Me 3" program - 3 basic questions that health professionals should answer for every patient. She discusses problems affiliated with medical jargon and she also shares practical tools and innovative solutions to combat low health literacy.
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Date Added: Nov 6, 2007 Hits: 0 Rating: 0.00 Votes: 0
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25. Twenty Strategies to Reduce the Risk of a Malpractice Claim




This podcast describes 20 practical risk management strategies a physician practice can implement to strengthen aspects of the care delivery process and reduce potential liability exposure.
Category:   Podcasts

Date Added: Nov 6, 2007 Hits: 0 Rating: 0.00 Votes: 0
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26. Finding The Right Office Administrator/Office Manager for Your Practice




Fran Parrish is the Administrator of the Department of Dermatology at the University of Rochester in Rochester, NY and served as President of the Association of Dermatology Administrators/Managers (ADA/M) since 2004. Ms. Parrish, with 18 years as a practice administrator, describes the day-to-day activities of an administrator in an academic practice and she provides hints for physicians in hiring an office manager and how physicians can be good "partners" with the administrative staff. How does a physician decide between an office manager and an office administrator? Also traits that make a good office manager and hot topics in practice are also covered.
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Date Added: Nov 6, 2007 Hits: 0 Rating: 0.00 Votes: 0
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27. Taking the Leap - Becoming a Health Care Consultant




Starting a health care consulting business involves more than expertise in your field: it takes business savvy, lots of financial smarts, excellent people and communication skills and marketing know-how. Consulting in heath care is one of the hottest trends in the market today, as more and more people appreciate the independence and flexibility it brings and the range of potential income that the business can generate. In this podcast Betsy Nicoletti, author of Physician Auditing Workbook and owner of Medical Practice Consulting, shares the strategies that worked for her, as well as mistakes made along the way.
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Date Added: Nov 6, 2007 Hits: 0 Rating: 0.00 Votes: 0
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28. Workplace Violence: Protecting Your Practice From an Epidemic




From an article by Robert C. Calway, M.H.C.A., B.S., M.T.(A.S.C.P.) in The Journal of Medical Practice Management. Workplace violence, in the form of verbal threats and/or intimidation and physical aggression, is commonplace in medical practices today. The practice must be prepared to respond to this disaster in the same manner with which they prepare for responses to a medical emergency, fire, or loss of electricity.
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Date Added: Nov 6, 2007 Hits: 0 Rating: 0.00 Votes: 0
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29. Medical Practice Startup Strategies with Michelle Wier of The Halley Consulting Group




An interview with Michelle Wier, B.S. CMPE, of The Halley Consulting Group. Discussion includes finding the correct legal and business structure, necessary types of insurance coverage, typical physician to staff ratios, the importance of implementing and electronic medical record when starting up of a new practice, evaluating where your new practice will locate, the marketing mind-set of new physicians, recommendations for the new practitioner and resources available.
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Date Added: Nov 6, 2007 Hits: 0 Rating: 0.00 Votes: 0
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30. Strategic Planning for the Medical Practice with Judy Capko




Medical practice management consultant Judy Capko discusses how to organize and run a strategic planning session for the medical practice. Topics include: buy-in from physicians, how to get involvement from less-than-enthusiastic participants, selecting the proper facilitator, what role the facilitator plays, where strategic planning sessions should be held, social activities, the "rules of engagement", pre-planning, retreat outcomes based on data driven decisions, outlining strategies agreed to during the session, follow-up, assigning responsibility and keeping the plan on course, the importance of sharing the plan with office staff, and budgeting for a planning session.
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Date Added: Nov 6, 2007 Hits: 1 Rating: 0.00 Votes: 0
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