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Podcast: Grow Your Practice from the Inside Out
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| Link ID |
646 |
| Title |
Podcast: Grow Your Practice from the Inside Out |
| Url |
http://www.soundpractice.net/article.cfm?id=323 |
| Description |
Why is it that some practices have a flair for rapid growth? It is a combination of good financial planning and terrific customer service that drives referrals. In this 20-minute podcast, <strong>Judy Capko</strong>, author of the runaway best seller, <a target="_blank" href="http://shopmpm.com/Secrets_of_The_Best_Run_Practices.asp">Secrets of the Best-Run Practices</a> discusses elements of how patients rate their doctors, the most common complaints patients have about their physicians, the importance of office aesthetics, the use of technology for patients to better "connect" with their doctors, and the use of mystery patients or mystery shoppers in the medical practice. |
| Category |
Podcasts |
| Keywords |
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| Date |
Nov 9, 2007 |
| Contact Name |
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Other links at Podcasts |
| 1. |
Finding The Right Office Administrator/Office Manager for Your Practice
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Fran Parrish is the Administrator of the Department of Dermatology at the University of Rochester in Rochester, NY and served as President of the Association of Dermatology Administrators/Managers (ADA/M) since 2004. Ms. Parrish, with 18 years as a practice administrator, describes the day-to-day activities of an administrator in an academic practice and she provides hints for physicians in hiring an office manager and how physicians can be good "partners" with the administrative staff. How does a physician decide between an office manager and an office administrator? Also traits that make a good office manager and hot topics in practice are also covered.
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| 3. |
Medblogger as Patient: Interview with Elisa Camahort of HealthyConcerns.com
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Kent Bottles, MD, interviews Elisa Camahort, founder of the medblog HealthyConcerns.com. Initially they discuss the nature of medblogging, the concept behind the Grand Rounds blog, and then move on to a discussion on improving the patient experience, consumer driven health and what medical practices need to do to serve and retain patients.
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