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Other links at Podcasts |
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Time-of-Service Payment: Customer Service and Cash Management
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By Tom Hajny: This editorial outlines the rationale behind time-of-service payments, the psychological aspects of getting patients to pay their bills, and the major obstacles (and practical hints) to implementing time-of-service collections with office staff.
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Interview with Rita Schwab, CPCS, CPMSM of the Cleveland Clinic Foundation and founder of MSSP Nexus
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The MSSPNexus web site and blog were created to support and publicize the vital work of the medical staff services profession. It focuses on news and information for medical staff service professionals and others who work in healthcare management, medical staff administration, quality, accreditation, law and provider credentialing.
Discussion includes the importance of blogging in providing news and information for medical administrators; credentialing physicians; examples of "phony doctors" and how the credentialing process helped expose them; the role of blogging for physicians and hospitals in the future; characteristics of a good blog; validity of information on the Internet and how medical blogging is self-correcting.
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Inteview with Tony of HospitalImpact.org, the First Hospital-Healthcare Blog
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Kent Bottles, MD, interviews Tony of hospitalimpact.org, the first hospital-healthcare blog. Some of the topics they discuss are the doctor-hospital relationship, the relationship between clinicians and hospital administrators, the developing medical blogging community, and a discussion about Grand Rounds in medical blogging.
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Interview with Dr. Chris Rangel of RangelMD.com
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Discussion includes early history of medical blogging; if physicians are "happy"; views on choosing medicine as a career; patients views about physicians and what they go through; balancing patients expectations in providing personal care vs. managing time; blogging as a physician and blogging in general; advantages and disadvantages of using a blog as a tool to market a medical practice.
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