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Other links at Podcasts |
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Podcast: Feedback - The Breakfast of Champions with Irv Rubin
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Dr. Rubin, the author of "Dying for Compassion," discusses in this 20-minute podcast the roots of his own deep interest in feedback, why hearing the word "feedback" causes most people to cringe, and the negative consequences of poorly delivered feedback. Hear also his opinion of the 360-degree feedback craze, how to make delivering bad news a "win-win" and he wraps up with a few practical suggestions on how to improve giving and receiving feedback. <a href="http://www.temenosinc.com">http://www.temenosinc.com</a>
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Ten Things to Do When Investigated By Regulatory or Government Agencies
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Ten Things to Do When Investigated By Regulatory or Government Agencies by Glen D. Crick, J.D.: Physicians may become the object of investigation by a variety of regulatory and governmental bodies. This editorial outlines an approach to responding to inquiries by such agencies in ten steps.
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Marketing for the Medical Practice - A Discussion with Ann Teliczan of the Allie Group
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Kent Bottles, MD, interviews Ann Teliczan from the Allie Group about marketing medical practices and physicians services. Topics include difficulty in convincing physicians to pursue marketing, why marketing is necessary, the advantages of Web sites, Web site costs, the process to select a marketing group, physician use of email, physicians use of blogs and marketing costs.
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Stop the Medical Office Bickering with Judy Capko
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In this 20-minute podcast, Judy Capko, author of the runaway best seller, Secrets of the Best-Run Practices covers specific reasons why conflicts can emerge in a practice and how office bickering can impact productivity. She provides tips on how to approach the subject with staff and practical ideas on resolving the bickering. She also describes very proactive strategies physicians and office executives can use to reduce the potential conflicts.
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