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Other links at Podcasts |
| 1. |
The Role of the Medical Office Manager
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Interview with Richard Blanchette, Executive Director, PAHCOM (Professional Association for Health Care Office Management). Mr. Blanchette describes the day-to-day responsibilities of the office manager, the mission of PAHCOM in its support of physicians and medical practices, guidelines for physicians on hiring a qualified office manager, physician "partnering" with the office manager and the future of the profession of medical office management. More info can be found at www.pahcom.com.
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| 2. |
Recognizing and Dealing With Impaired Clinicians Part II - Treatment Options
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Medical licensing boards and clinical societies encourage (and most boards require) physicians to report colleagues reasonably suspected of not practicing safely and competently. Failure to report unsafe, incompetent, or illegally acting clinicians can seriously damage patients, the profession, and the doctor himself/herself. Good-faith reporting is generally protected from lawsuit.
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Marketing for the Medical Practice - A Discussion with Ann Teliczan of the Allie Group
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Kent Bottles, MD, interviews Ann Teliczan from the Allie Group about marketing medical practices and physicians services. Topics include difficulty in convincing physicians to pursue marketing, why marketing is necessary, the advantages of Web sites, Web site costs, the process to select a marketing group, physician use of email, physicians use of blogs and marketing costs.
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Health Literacy in the Medical Practice
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Interview with Gloria Mayer, RN, Ed.D., President & CEO, Institute for Healthcare Advancement. In this timely podcast Dr. Mayer discusses the focus on health literacy and the surrounding problems of patient compliance with regimens, patient understanding of medical problems and the tricky aspects of identifying patients who have difficulty reading. Gloria Mayer reviews the "Ask Me 3" program - 3 basic questions that health professionals should answer for every patient. She discusses problems affiliated with medical jargon and she also shares practical tools and innovative solutions to combat low health literacy.
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