|
|
Other links at Podcasts |
| 1. |
Interview the Psychiatrist-Blogger Shrinkette
|
|
|
Kent Bottles, MD, interviews the psychiatrist/blogger who goes by the name Shrinkette. They discuss the ever-expanding community of medical blogging and how the give and take of blogs has changed the way they view the doctor/patient relationship.
|
| 2. |
Improving Accounts Receivable Performance
|
|
|
In this podcast Ms. Davis-Jacobsen describes steps that the "better performing" practices take in order to improve AR, she reviews the components of an effective AR monitoring system, describes statistics and useful benchmark comparisons that are available to medical practices and she summarizes the most important steps a practice can take to improve accounts receivable performance.
|
| 3. |
Those Maddening Phones - Are They Wasting Your Time?
|
|
|
Judy Capko, Author of the Best-Seller Secrets of the Best-Run Practices and her newest book (publishing March 1, 2008) Take Back Time: Bringing Time Management to Medicine, discusses in this 20-minute podcast why medical practices have such trouble with phone demand and she provides concrete tips and solutions to help the problem. Judy covers how to audit your inbound calls, getting to the root of the "system" vs. the "staffing" problem, how to train staff for good telephone skills, and why a common complaint from patients is the insensitivity of staff members on the phone.
|
| 4. |
Stop the Medical Office Bickering with Judy Capko
|
|
|
In this 20-minute podcast, Judy Capko, author of the runaway best seller, Secrets of the Best-Run Practices covers specific reasons why conflicts can emerge in a practice and how office bickering can impact productivity. She provides tips on how to approach the subject with staff and practical ideas on resolving the bickering. She also describes very proactive strategies physicians and office executives can use to reduce the potential conflicts.
|
|
|
