JOB SUMMARY:

To maintain the integrity of the Cash Management Application system by:

• ensuring all center deposit transactions are safeguarded and reconciled to the AR system(s).
• verifying all center deposit documentation and communicating discrepancies to the centers for timely resolution.
• assisting in timely billing and posting of cash receipts for the CBO by providing them with daily deposit detail

Ensures the delivery of exceptional customer service by timely providing daily deposit batch details to the CBO to support accurate management of patients accounts for all center-based payments received.

MAJOR DUTIES AND RESPONSIBILITIES:

• Maintains the integrity of the Cash Management Application system as it relates to documented deposit transactions
• Reconciles, researches and resolves all medical center daily deposit packets variances
• Safeguards and maintains medical centers deposit verification forms and patient information
• Prepares batches and maintains detailed Excel spreadsheets that record and track daily deposits
• Communicates daily with medical center operations and other parties to ensure appropriate and timely handling of cash
• Generate and review all necessary reports for month-end close
• Perform various weekly audits of all bank transactions
• Perform daily bank uploads from several bank sources
• Research and provide appropriate documentation for Chargebacks and Retrievals
• Research Unidentified deposit transactions
• Research NSFS for business unit identification and submit to applicable parties for accurate posting
• Process patient Amex credit card transactions upon request
• Process all patient debit card refunds
• Validate and perform data corrections and electronically deposit daily payments for Central Billing Office
• Timely follow-up on all pending issues
• Be able to interpret data from various reporting sources

SCOPE MEASURES:

Expense budget dollars managed:

No people supervised

Concentra's Data Protection Commitment
* Concentra is committed to protect patient data and to ensure privacy of personal and medical information.
* Every Concentra colleague has the responsibility to adhere to data protection principles.
* If a colleague's role includes handling or processing sensitive data, role-specific policies and requirements apply to ensure the protection of patient information.