JOB SUMMARY:

Subject to the standards of care adopted by Physician Association and the Chief Medical Officer of Concentra and in cooperation with other physicians assigned to a clinic or Center, Physician shall provide quality health care in an efficient, cost-effective and caring manner. Directly reports to Center Medical Director.

Ensures the delivery of exceptional customer service by putting all customers (internal and external) first and displaying:

• A healing focus
• A selfless heart
• A tireless resolve

MAJOR DUTIES AND RESPONSIBILITIES:

• Evaluates and treats patients in accordance with standards of care
• Establishes and monitors appropriate level of care for center patient
• Completes all medical record documentation appropriately after each patient encounter or prior to the end of the shift
• Works with Center Medical Director to ensure operations are consistent with medical and professional standards of care, Physician Association and Concentra.
• Recommends potential growth opportunities for new or existing services within the Center.
• Meets with Concentras Medical Director or designate to discuss quality of patient care, review policies, procedures, outcomes reports, and records.
• Assists in scheduling and medical coverage for company owned or Physician Association managed centers.
• Participates in quality management processes including encouragement of clinical support staff to assure proficiency in the delivery of clinical support activities.
• Assures personal compliance with licensing, certification and accrediting bodies.

o Participates in development and presentation of in-service and continuing education programs for physicians, medical support staff, and other personnel of Physician Association or Concentra

o In the absence of Center Medical Director, provides guidance to other medical personnel and center colleagues

• Calls patients to ensure their well-being as needed following center visits
• Participates in the local primary care on-call program of Concentra and Association
• Assists in the coordination of patient services, including but not limited to specialty referrals, durable medical equipment and home health care

WORKING CONDITIONS:

• Clinic environment
• Minimal travel

Concentra's Data Protection Commitment
* Concentra is committed to protect patient data and to ensure privacy of personal and medical information.
* Every Concentra colleague has the responsibility to adhere to data protection principles.
* If a colleague's role includes handling or processing sensitive data, role-specific policies and requirements apply to ensure the protection of patient information.

JOB-RELATED SKILLS/COMPETENCIES:

• Working knowledge of medical office administration and procedures.
• Basic computer skills and preferably experience with electronic health records.
• Excellent communication skills.
• Superior customer service and bed side manner skills.
• Critical thinking, deductive reasoning and decision making skills.
• Demonstrated ability to instruct and teach.
• Ability to work in a team environment that is dedicated to patient care.
• Knowledge of Medicare guidelines and coverage
• Knowledge of HEDIS quality indicators.
• Maintain licensure and skills.
• Attain and/or maintain board certification.