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Front Office Specialist
Addison, Texas, United States
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Job Summary

Occupation Physician
Specialty Other
Degree Required MD/DO
Position Type Permanent/Full-Time
Work Environment Ambulatory Surgery Center (ASC) Academic/Training Program Hospital Clinic/Private Practice
Location Denver, Colorado, United States
Visa Sponsorship No

Job Description

Last Update: 11/13/14

JOB SUMMARY: Relying on instructions and pre-established guidelines and working under direct or indirect supervision, performs any combination of daily clerical in accordance with Concentra policies and procedures and applicable regulations.

MAJOR DUTIES AND RESPONSIBILITIES:

  • Greets patients and visitors and directs them accordingly.
  • Obtains authorization as needed to process patients for services needed.
  • Admits patients into OccuSource or manually in accordance with client company protocols.
  • Explains all required paperwork and forms to patients and ensures proper completion of all paperwork.
  • Answers incoming telephone lines in accordance with company procedures and directs the caller accordingly.
  • Checks out patients either via Occusource or manually according to procedure and distributes records according to the Employer's protocols.
  • Files paperwork, medical records and correspondence according to defined company procedure.
  • Dissemination of all paperwork to outside parties including non-injury paperwork, custody and control forms.
  • Maintains inventory of office supplies and printed forms.
  • Assists in processing patient referrals as required.
  • Follows HIPAA guidelines and safety rules as outlined in training received.
  • Attends center staff meetings.
  • Participates in ongoing training.
  • Performs other duties, as assigned.

Concentra's Data Protection Commitment
* Concentra is committed to protect patient data and to ensure privacy of personal and medical information.
* Every Concentra colleague has the responsibility to adhere to data protection principles.
* If a colleague's role includes handling or processing sensitive data, role-specific policies and requirements apply to ensure the protection of patient information.