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Back Office Team Lead
Addison, Texas, United States
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Job Summary

Occupation Physician
Specialty Other
Degree Required MD/DO
Position Type Permanent/Full-Time
Work Environment Ambulatory Surgery Center (ASC) Academic/Training Program Hospital Clinic/Private Practice
Location Golden, Colorado, United States
Visa Sponsorship No

Job Description

Last Update: 11/13/14

JOB SUMMARY:
In addition to performing various medical support specialist duties, performs lead duties for back-office staff to ensure optimal patient flow and excellent customer service in accordance with Concentra policies, practices and procedures.


MAJOR DUTIES AND RESPONSIBILITIES:
Prepares patients for physical examinations, including vital signs.
Assists physician during examination.
Maintain supplies, cleans and stocks rooms with required supplies.
Operates autoclave machine in accordance with policy and procedures that meets all regulatory requirements.
Maintains and operates all clinical equipment, including calibration and record keeping in accordance with current policy and procedures.
Assists in surgery set-up and injury care as directed by the presiding physician.
Performs urine drug screens (UDS) for both DOT and Non-DOT drug screens using the proper chain of custody; ensure preparation for specimen pick-up and shipment to appropriate laboratory.
Assists in medical record maintenance.
Performs front office clerical duties such as answering telephones, check-in, check-out, and record processing.
Dispenses medications as directed by physician and in accordance with state regulations.

LEAD DUTIES:
Oversees back office scheduling.
Leads all back office personnel under the direction of the Center Medical Director and/or Center Administrator.
Assigns duties and responsibilities for back office personnel.
Performs on-going training and development for back office personnel.
Maintains pharmacy inventory system (in accordance with state specific guidelines) as directed by the Center Medical Director.
Participates with the Center Medical Director in the hiring of new back office colleagues.
Performs any other tasks and duties as assigned.



SCOPE MEASURES:
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NO OF PEOPLE SUPERVISED:
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Concentra's Data Protection Commitment
* Concentra is committed to protect patient data and to ensure privacy of personal and medical information.
* Every Concentra colleague has the responsibility to adhere to data protection principles.
* If a colleague's role includes handling or processing sensitive data, role-specific policies and requirements apply to ensure the protection of patient information.